Support
Need help with Vibecode? We’re here to assist you!Intercom Chat Support
The fastest way to get support is through Intercom chat in the Vibecode app. Simply click the Settings icon and then scroll down to click “Support” and send us a message. You’ll receive notifications by email and in-app when we reply. Benefits of Intercom Chat:- Real-time responses from our support team
- Track your conversation history
- Get notified by email and push notification when we respond
- Share screenshots and files easily
- Available directly in the Vibecode app
Email Support
If you prefer email or need to reach us outside the app, you can contact us at: support@vibecodeapp.com We typically respond within 24 hours during business days.Before You Contact Support
To help us assist you more quickly, please include:- A clear description of your issue or question
- Steps to reproduce the problem (if applicable)
- Screenshots or screen recordings if relevant
- Your Vibecode account email
- The app or project you’re working on
Priority Support
Our Pro and Max plan subscribers receive priority technical support:- Pro Plan: Priority support from experienced developers via Intercom chat
- Max Plan: 24/7 priority support with 1-minute response time via Intercom chat
Community Support
You can also get help from our active community:- Discord: Join our Discord server for real-time help from other builders
- Documentation: Browse our comprehensive guides and tutorials
- FAQ: Check out our Frequently Asked Questions
Common Issues
Before reaching out, you might find answers to common questions:Getting Started
Learn how to create your first app
Plans & Credits
Understand pricing and credits
Deploy to App Store
Publish your app to iOS
FAQs
Common questions answered
Report a Bug
Found a bug? We want to hear about it! Please report bugs through:- Intercom chat in the app (preferred) - Include steps to reproduce
- Email: support@vibecodeapp.com with “Bug Report” in the subject line
- Discord: Post in our bug-reports channel
Feature Requests
Have an idea for a new feature? We’d love to hear it!- Share your ideas in our Discord community
- Submit via Intercom chat in the app
- Email us at support@vibecodeapp.com with “Feature Request” in the subject