> ## Documentation Index
> Fetch the complete documentation index at: https://www.vibecodeapp.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help with Vibecode - contact our support team

Need help with Vibecode? We're here to assist you!

## Intercom Chat Support

The fastest way to get support is through Intercom chat in the Vibecode app. Simply click the Settings icon and then scroll down to click "Support" and send us a message. You'll receive notifications by email and in-app when we reply.

**Benefits of Intercom Chat:**

* Real-time responses from our support team
* Track your conversation history
* Get notified by email and push notification when we respond
* Share screenshots and files easily
* Available directly in the Vibecode app

## Email Support

If you prefer email or need to reach us outside the app, you can contact us at:

**[support@vibecodeapp.com](mailto:support@vibecodeapp.com)**

We typically respond within 24 hours during business days.

## Before You Contact Support

To help us assist you more quickly, please include:

* A clear description of your issue or question
* Steps to reproduce the problem (if applicable)
* Screenshots or screen recordings if relevant
* Your Vibecode account email
* The app or project you're working on

## Priority Support

Our Pro and Max plan subscribers receive priority technical support:

* **Pro Plan**: Priority support from experienced developers via Intercom chat
* **Max Plan**: 24/7 priority support with 1-minute response time via Intercom chat

[Learn more about our plans](/getting-started/plans-and-credits)

## Community Support

You can also get help from our active community:

* **Discord**: Join our [Discord server](https://discord.gg/qXyWYYX5Ts) for real-time help from other builders
* **Documentation**: Browse our [comprehensive guides and tutorials](/index)
* **FAQ**: Check out our [Frequently Asked Questions](/faqs)

## Common Issues

Before reaching out, you might find answers to common questions:

<CardGroup cols={2}>
  <Card title="Getting Started" icon="rocket" href="/getting-started/creating-first-app">
    Learn how to create your first app
  </Card>

  <Card title="Plans & Credits" icon="credit-card" href="/getting-started/plans-and-credits">
    Understand pricing and credits
  </Card>

  <Card title="Deploy to App Store" icon="mobile" href="/getting-started/deploy-app-store">
    Publish your app to iOS
  </Card>

  <Card title="FAQs" icon="question" href="/faqs">
    Common questions answered
  </Card>
</CardGroup>

## Report a Bug

Found a bug? We want to hear about it! Please report bugs through:

1. **Intercom chat in the app** (preferred) - Include steps to reproduce
2. **Email**: [support@vibecodeapp.com](mailto:support@vibecodeapp.com) with "Bug Report" in the subject line
3. **Discord**: Post in our bug-reports channel

## Feature Requests

Have an idea for a new feature? We'd love to hear it!

* Share your ideas in our [Discord community](https://discord.gg/qXyWYYX5Ts)
* Submit via Intercom chat in the app
* Email us at [support@vibecodeapp.com](mailto:support@vibecodeapp.com) with "Feature Request" in the subject

Your feedback helps us make Vibecode better for everyone!